No, you can check out as a guest. Creating a Raida account is optional, but it gives you faster checkout, access to your order history, easy order tracking and early access to exclusive offers and discounts.

We accept all major credit and debit cards, including Visa, Mastercard and American Express, as well as express payment options like PayPal, Apple Pay and Google Pay. Available options may vary depending on your country and are shown at checkout.

Yes. Our checkout is protected by SSL encryption and all payments are processed by trusted, certified payment providers. Your card details are never stored on our servers.

Where available, prices are shown and charged in your local currency. If your card uses a different currency, your bank or payment provider may convert the amount using their own exchange rate, which can include a small conversion fee.

You can add your delivery details at checkout. Please double-check your full name, street address, apartment number, postal code, city, country and phone number, as this helps your Raida order arrive quickly and without delays.

Yes, as long as your order has not been processed yet. Contact us as soon as possible with your order number and the correct address. Once an order has been shipped, we are no longer able to change the delivery address.

Orders are processed within 1 to 2 business days and delivered in 5 to 7 business days worldwide. As soon as your order ships, you will receive an email with your tracking number so you can follow your package all the way to your door.

Your satisfaction matters to us. You have 30 days from delivery to request a return. Simply contact our support team with your order number and we will guide you through the process for a refund or exchange.